Shipping & Returns

As always, we sincerely thank you for your placing an order with us.  However, we do realize that occasionally an item will need to be returned.

 

 

We welcome your return as long as it meets the following criteria:

 

• The item has been purchased within the last 30 days. 
• The item has not been used, worn, or washed, and is in its original packaging.
• The item was not a “special order” item.

 

 

Any item that has been customized (embroidered, trousers striped, sleeve braid on a dress coat, etc) cannot be returned.

A special order item is an item that we do not keep in stock.  This item will fall into one of two categories:

 

 

• This item can be returned to our manufacturer if you decide to return it to us.  If this is the case, we will gladly issue credit for your item, less a 20% restocking fee to cover our costs in returning this to our manufacturer.
• This item cannot be returned to our manufacturer.  In this rare instance, we apologize, but your item will NOT be able to be returned or exchanged. 

 

If you place an online order for a “special order” item, you will receive an email informing you of this, which category your item will fall into (returnable or non-returnable), and approximate delivery time. It will then inquire how you would like to continue with your original order.  We will not begin processing a special order item without your acknowledgment and consent!